Commitment and building relationship
This is my third blog and it’s been more than 2 months since I last wrote.
As part of my Induction and also, to understand what my NGO is working on, I had to visiting different sites which had different model of delivery. I got an opportunity to stay for 2-3 days in some places. Due to lack of internet coverage, I am only now able to pen down my experiences.
I have learned a lot through the site visits. Each site had a different setup and different culture, but the purpose was same “to take care of livelihood”.
I had great learning experience on the field. I am writing my view towards two things from these visits- “Commitment and building relationship”
I had visited Vada, which is 85Km from Mumbai, one of the Livelihood Development centre (LDC).
This center has been operational for a long time. The LDC had gone through some crisis , which had created problem and affected the enrolment of the courses and lost the trust in the villager’s mind.
Thus, a New LDC manager was appointed. She made a commitment to re- build the trust, and started working towards it. She worked closely with her colleagues and direct reportees. They worked as team and everyone knew what others are doing and trusted each other. Everyone is looking after one another and is acting as one to achieve the common goal.
I learnt that if something goes wrong people leave the company and blame and go away. But only few stand for it and make that commitment to bring it to back or improve it and work towards that, people do respect them and this is what we call one of Leadership skills.
The next site was model farm house which is in Sonale and around 110 Km far away from Mumbai.
Here I learnt that building relationships is a long term process and you need to invest lots of time and have patience. Sometimes despite all your best efforts you may see it’s not going well and will not see the benefits. But we have to wait for it, it’s slow but the result would be great. A wine taste good as it gets older.
The place where we visited the coordinator would visit the village 2 or 3 times in week and took time to talk to them and interact with them to understand their problems. Initially villagers thought he was an outsider and wanted to enter to their house. Once people noticed that he is a regular visitor and wanted to help them for their benefit, slowly things changed. But the coordinators did not stop there; once the work was done they still kept visiting the place once a week. They enhanced the trust and well being of the villagers.
My next blog would be on my return to my hometown and back to GSK to resume my duties.