This week, I complete 1 month on my PULSE assignment. First two weeks were focused on Gemba ‘Go and See’, travelled to 50+ villages along with the team on mobile clinics to observe and question and understand the real situation and identify improvement needs. We then spent time brainstorming the root causes to the areas and by the end of 3rd week, we had our priorities identified.
We have now started working on few of them to establish Medicine Sourcing Process and to develop Project (mobile clinic unit) governance system
As ADP says & we follow – problems are ‘Diagnosed’, it is time to ‘Design’!
Kudos to Team Niramaya for their passion in serving the needy despite heavy rains in the region.